Who we are
All Greatabox are personalized, Your orders will be produced within 3-7 days after the order date, some items have longer production days than others, and then we will ship them the way you chose. Custom products need the process of smelting, processing and manually engraving, so it takes time. We will keep updating the information in your email throughout the process.
Your order will be shipped to the specified address according to the shipping method selected during checkout.
Specific shipping charges for your order will be calculated and displayed at Checkout.
U.S Shipping fee
Free Shipping: On Orders Over $49
Standard Shipping: The shipping fee starts from $6.9
Express Shipping: The shipping fee starts from $24.9
Europe, Canada, and Australia Shipping fee
Free Shipping: On Orders Over $49
Standard Shipping: The shipping fee starts from $6.9
We provide worldwide shipping
Other Countries Standard Shipping: The shipping fee starts from $9.9
Please note that it is the customer’s responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
When your order has been shipped, you will receive a Shipping Notification email.
This email will provide you with tracking number to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into https://www.17track.net/en with your Shipping number.
* Please note that special orders may have a longer processing and manufacturing time frame.
* Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and do not account for delays caused by vendors or service and weather disruptions.
* If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen or damaged.
You can find Our contact address in our notice.